pk959 Privacy Policy

pk959 ("we", "us", "our" or the "Platform") is committed to protecting the personal data of all users who access pk959.cam (the "Site"). This Privacy Policy (the "Policy") describes the types of personal data we collect, the purposes for which we process it, the legal bases we rely upon, how we share it with third parties, and the rights you hold as a data subject.

This Policy applies to all personal data collected through your use of the Platform, including data provided during account registration, identity verification (KYC), payment transactions, customer support interactions and general site browsing. It should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy.

By using the pk959 Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue your use of the Platform immediately.

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

For the purposes of this Policy, pk959, operating through the domain pk959.cam, acts as the Data Controller in respect of all personal data collected via the Platform. As Data Controller, pk959 determines the purposes for which personal data is processed and the means by which processing is carried out.

Where pk959 engages third-party service providers — such as identity verification partners, payment processors and analytics providers — those parties act as Data Processors under contractual data processing agreements. They are permitted to process personal data only in accordance with pk959's documented instructions and for no other purpose.

For data protection enquiries, including subject access requests, please contact us at the address provided in Section 15 (Contact Us) of this Policy.

The categories of personal data pk959 collects are set out in the table below, together with the primary source from which each category is collected:

pk959 relies on the following lawful bases to process personal data, in accordance with applicable data protection principles:

• Contractual Necessity: Processing required to fulfil the contract between you and pk959 — including account registration, payment processing and KYC verification.
• Consent: Where you have given freely given, specific and informed consent — for example, to receive marketing communications or to enable non-essential cookies. You may withdraw consent at any time without affecting prior lawful processing.
• Legal Obligation: Processing necessary for compliance with applicable legal obligations, including anti-money laundering (AML) record-keeping requirements and age verification obligations.
• Legitimate Interests: Processing necessary for pk959's legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms. This includes fraud detection, platform security monitoring and analytics to improve the user experience.

Personal data collected by pk959 is processed for the following specified purposes only:

• Account Management: Creating, verifying, maintaining and administering your pk959 user account.
• Identity Verification (KYC): Confirming your identity, age (18+ or higher where required) and eligibility to use the Platform, in compliance with applicable operator and licensing requirements.
• Payment Processing: Facilitating deposits and withdrawals through available payment channels. Payment method names referenced on pk959 (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are contextual references only and their mention does not imply that they process data on pk959's behalf.
• Responsible Gambling Compliance: Monitoring account activity to identify potential signs of problem gambling, applying player protection measures such as deposit limits and self-exclusion, and maintaining required records.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, account takeover attempts and other security threats.
• Customer Support: Responding to queries, complaints and disputes submitted through support channels, and maintaining records of those communications where required.
• Platform Analytics: Understanding how users interact with the Platform to improve content, usability and feature offerings. Analytics data is used in aggregated or pseudonymised form wherever possible.
• Legal Compliance: Meeting regulatory obligations, cooperating with lawful authority requests and maintaining records required by applicable law.
• Marketing Communications (Consent-Based): Where you have opted in, sending you promotional content about pk959 offers, updates and events. You may unsubscribe at any time.

Personal data will not be used for any purpose that is incompatible with those listed above without prior notification and, where required, your consent.

pk959 does not sell personal data to third parties. We share personal data only in the limited circumstances described below:

• Identity Verification Partners: Third-party KYC service providers contracted to verify user identity documents. These providers act as data processors under strict contractual confidentiality obligations.
• Payment Technology Providers: Technology partners that facilitate the mechanics of payment processing on the Platform. Data shared is limited to what is necessary for transaction completion.
• Analytics & Platform Infrastructure Providers: Service providers that support Platform hosting, content delivery, analytics and cybersecurity operations. All such providers are bound by data processing agreements.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order or legitimate regulatory request, pk959 may disclose personal data to relevant authorities. We will notify you of such disclosures where legally permissible.
• Business Transfers: In the event of a merger, acquisition or sale of platform assets, user data may be transferred to the successor entity as part of that transaction. Affected users will be notified where practicable.

pk959 is an internationally operated platform and your personal data may be transferred to, and processed in, countries outside of Pakistan. Where such transfers occur, pk959 takes appropriate measures to ensure that your data remains protected to a standard that is at least equivalent to the protections described in this Policy.

Where personal data is transferred to processors in jurisdictions that may not offer the same level of data protection as Pakistan or your country of residence, we ensure that contractual safeguards are in place — typically through standard data protection clauses incorporated into processor agreements.

pk959 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any overriding legal, regulatory or operational retention requirements. The following general retention principles apply:

• Account Data: Retained for the duration of the account relationship and for a defined period thereafter, to satisfy legal obligations such as AML record-keeping requirements.
• KYC Documentation: Retained for the period mandated by the operator's applicable licensing jurisdiction's AML/CTF regulations — typically a minimum of five years from the date of the last account transaction or account closure, whichever is later.
• Financial Transaction Records: Retained in accordance with applicable financial regulation — generally a minimum of five years.
• Support Communications: Retained for a defined period appropriate to the nature of the query — typically three years, unless the matter involves an ongoing legal dispute.
• Technical & Usage Data: Retained in aggregated or pseudonymised form for analytics purposes and deleted from individual user profiles on a rolling basis.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.

pk959 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, disclosure or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the Platform.
• Encryption or hashing of sensitive stored data, including user passwords.
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis.
• Regular security assessments and vulnerability monitoring of Platform infrastructure.
• Contractual security obligations imposed on all third-party data processors.

While pk959 employs industry-standard security practices, no method of electronic storage or internet transmission is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable obligations.

You are also responsible for maintaining the security of your own account credentials. Do not share your password with any third party. If you suspect unauthorised access to your account, contact us immediately at [email protected].

pk959 uses cookies and similar tracking technologies (collectively, "Cookies") to operate the Platform effectively, understand user behaviour and improve the overall user experience. The categories of Cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled and do not require consent. They include session management cookies and security tokens.
• Functional Cookies: Remember your preferences (such as language settings and session state) to provide a personalised experience. These are activated with your consent where required.
• Analytics Cookies: Collect anonymised or aggregated data about how users interact with the Platform — pages visited, time on site, referral source — to help us improve content and performance.
• Marketing Cookies: Used where consent has been obtained to track interactions with promotional content. pk959 does not share marketing cookie data with third-party advertising networks.

You may manage or withdraw your Cookie consent at any time through your browser settings or device privacy controls. Disabling certain Cookies may affect the functionality of parts of the Platform. For full details, refer to your browser's help documentation.

The pk959 Platform is strictly intended for adults. We do not knowingly collect personal data from any individual under the age of 18 (or the higher minimum age required by the applicable licensing jurisdiction). Participation in gambling activities by minors is prohibited.

If we become aware that we have inadvertently collected personal data from a person under the applicable minimum age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us at [email protected] without delay.

Subject to applicable data protection law and any overriding legal obligations, you hold the following rights in respect of your personal data held by pk959:

To exercise any of the above rights, please submit a request to [email protected] with the subject line "Data Rights Request" and sufficient information to identify your account. We will respond within a reasonable timeframe and in accordance with applicable obligations. We may need to verify your identity before processing the request.

pk959 reserves the right to update or amend this Privacy Policy at any time. Revised versions will be published on this page with an updated effective date displayed at the top of the document. It is your responsibility to review this Policy periodically to remain informed of any changes.

Where amendments are material — meaning they significantly affect how your personal data is processed or your rights in respect of that data — we will endeavour to notify registered users via email or a prominent notice on the Platform prior to the change taking effect. Your continued use of the Platform following the publication of a revised Policy constitutes acceptance of the updated terms.

For any questions, concerns, subject access requests or data protection complaints relating to this Privacy Policy or to pk959's processing of your personal data, please contact us using the details below. We are available around the clock and aim to acknowledge all data-related enquiries promptly.

Support & Data Queries: [email protected]

Subject Line for Data Requests: "Data Rights Request" or "Privacy Enquiry"

Response Language: English (Urdu assistance available on request)

Please include your registered account username or email address in all correspondence to enable us to locate your records efficiently. Verification of your identity may be required before certain requests can be fulfilled. Response times may vary depending on query volume.